Warranty

Request a Quote
MFI's 5-2-1 Warranty
5-2-1 Warranty

“Warranty Plus” 5•2•1

MASS FINISHING INC. warrants that if any product part that has been properly maintained and used under normal operating conditions in the plant of the original purchaser, proves to be defective in material or workmanship, it will be replaced free of charge and shipped prepaid using standard UPS or truck and installed at the expense of the purchaser. The schedule is as follows:

FIVE (5) YEAR WARRANTY

 or 10,400 hours, whichever comes first: Any part manufactured to MFI specifications, such as frames, brackets, castings, and weldments.

TWO (2) YEAR WARRANTY 

or 4,160 hours, whichever comes first: All component parts not manufactured by MFI such as electrical control devices (Relays, Starters). Warranty on motors and variable frequency drives is subject to manufacturer’s warranty as offered.

ONE (1) YEAR WARRANTY 

or 2,080 hours, whichever comes first: Expendable parts such as bearings, v-belts, timing belts, barrel liners, discs, reducers and pumps. Warranty will be pro-rated on the expendable portion of parts on a one-year life.

Mass Finishing Inc. shall not be responsible for work done, material furnished, or repairs made by others unless agreed upon in writing. We reserve the right of performing or supervising any repair work necessary to put equipment in proper operation under this warranty.
EXCEPT AS STATED ABOVE, THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MASS FINISHING INC. ACKNOWLEDGES THAT PURCHASER’S SOLE AND EXCLUSIVE REMEDY AGAINST COMPANY SHALL BE FOR THE REPAIR OR REPLACEMENT OF DEFECTIVE PARTS AS PROVIDED FOR HEREIN AND THE WARRANTY AS STATED ABOVE IS IN LIEU OF ANY OTHER WARRANTY OR REMEDY. IN NO EVENT, BE IT DUE TO A BREACH OF ANY WARRANTY OR ANY OTHER CAUSE ARISING FROM THE PERFORMANCE OR NON-PERFORMANCE OF THE GOODS SOLD THEREUNDER, SHALL MASS FINISHING INC. BE OBLIGATED OR LIABLE TO PURCHASER IN ANY MANNER FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, PLANT DOWNTIME OR SUITS BY THIRD PARTIES.

RETURNS

  • Copy of Invoice or copy of Replacement Item Packing Slip must accompany all returned goods.
  • Returned goods are subject to a 15% restocking charge.
  • All returns must be shipped prepaid.
  • Machine orders canceled shall require a cancellation charge of 10% to 70%, depending upon amount of work completed and the series of machine ordered.